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<title>上海市食品药品监督管理局长宁分局药品医疗器械行政许可窗口2012年向社会公开承诺</title>
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<p class=MsoNormal align=center style='text-align:center;line-height:25.0pt'><b><span
style='font-size:16.0pt;font-family:华文中宋'>长宁区食品药品监督管理局对外服务窗口2012年向社会公开承诺</span></b></p>
<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>为更好地接受社会各界的监督，落实我区</span><span
lang=EN-US style='font-size:14.0pt'>“</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>三高两少</span><span lang=EN-US style='font-size:14.0pt'>”</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>目标，进一步加强食品药品监督管理部门政风行风建设，切实提高工作效率和提升服务水平，长宁区食品药品监督管理局对外服务窗口郑重承诺如下：</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>一、食品受理窗口</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>1</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、服务宗旨：你有诉求，我有相助</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>2</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、受理工作：做到一次告知，二次受理，三次办结</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>3</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、政务公开：公开办事人员（岗位、姓名、证号）、办事内容、办事程序、服务热线及服务电话，设立意见箱</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>4</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、文明服务：工作人员仪表端庄、举止文明、着装规范、微笑服务，接待时做到</span><span
lang=EN-US style='font-size:14.0pt'>“</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>五心规范服务</span><span lang=EN-US style='font-size:14.0pt'>”</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>和</span><span lang=EN-US
style='font-size:14.0pt'>“</span><span style='font-size:14.0pt;font-family:
仿宋_GB2312'>三声工作法</span><span lang=EN-US style='font-size:14.0pt'>”</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>；用语文明规范，做到首句使用普通话</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>5</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、工作纪律：工作人员熟悉本岗位业务，严格依法行政，实行首问责任制，对于不属于职责范围的，热情、主动、正确指明办事窗口或办事机构</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>6</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、审批时限：行政许可法定时限为</span><span lang=EN-US style='font-size:
14.0pt'>20</span><span style='font-size:14.0pt;font-family:仿宋_GB2312'>个工作日，长宁分局承诺</span><span
lang=EN-US style='font-size:14.0pt'>10</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>个工作日完成</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>7</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、当场办结：餐饮服务许可证仅变更单位名称或变更门牌号码（实际经营地址未变），实行当场办结（材料齐全）</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>8</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、环境整洁：环境整洁，告知单等用字规范、资料充足，提供便民服务：笔、便签、眼镜、剪刀、胶水、免费复印申请资料等</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>9</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、清正廉洁：拒收红包、礼金、礼券等</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>以上承诺欢迎社会各界进行监督。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>服务电话：</span><span lang=EN-US
style='font-size:14.0pt'>22050440</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>监督电话：</span><span lang=EN-US
style='font-size:14.0pt'>62731007</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>网站：</span><span lang=EN-US
style='font-size:14.0pt'><a
href="http://www.shfda.gov.cn/gb/node2/node3/index.html">www.shfda.gov.cn/gb/node2/node3/index.html</a></span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>二、药品医疗器械受理窗口</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>1</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、坚持公开行政。加大政务公开工作力度，积极推行阳光行政。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>2</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、坚持文明服务。以“五心规范服务”和“三声工作法”接待行政相对人。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>3</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、严格遵守工作纪律。准时到岗，不擅离岗位；严格依法行政；全面执行首问责任制：做到一次告知、两次受理、三次办结。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>4</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、提供良好服务环境。保持窗口整洁卫生，设施完好无损、运行正常。放置办事指南和示范文本，设置资料放置架和便民服务箱。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>5</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、主动缩短审批时限：药品经营许可证审批时限（许可阶段）由法定</span><span lang=EN-US
style='font-size:14.0pt'>15</span><span style='font-size:14.0pt;font-family:
仿宋_GB2312'>个工作日缩短为</span><span lang=EN-US style='font-size:14.0pt'>10</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>个工作日，医疗器械经营企业许可证审批时限由法定</span><span
lang=EN-US style='font-size:14.0pt'>30</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>个工作日缩短为</span><span lang=EN-US style='font-size:14.0pt'>20</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>个工作日。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>6</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>、清正廉洁：拒收红包、礼金、礼券等</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>以上承诺欢迎社会各界进行监督。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>服务电话：</span><span lang=EN-US
style='font-size:14.0pt'>22050468</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>监督电话：</span><span lang=EN-US
style='font-size:14.0pt'>62731007</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>网站：</span><span lang=EN-US
style='font-size:14.0pt'>http://changning.shfda.gov.cn/</span></p>

<p class=MsoNormal style='margin-right:21.0pt;line-height:25.0pt'><span
lang=EN-US>&nbsp;</span></p>

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